We at Softone, welcome you to know more about our terms & conditions. We believe in keeping transparency and in order to let you know, all our terms and conditions are given below.

When we say “Company”, “we”, “our”, or “us”, ”SoftOne” in this document, we are referring to SoftOneTech Solutions Pvt. Ltd.

When we say “Product” or “Services”, we mean any products or services created and maintained by SoftOneTech Solutions Pvt. Ltd.

We may update these Terms & Conditions in future. You can track all changes made periodically.

When you use our Services or Products, now or in the future, you are agreeing to the latest Terms & Conditions. That’s true for any of our existing and future products and services and all features that we add to our Services over time. There may be times where we do not exercise or enforce any right or provision of the Terms of Service; in doing so, we are not waiving that right or provision. These terms do contain a limitation of our liability.

If you violate any of the terms, we may terminate your account, it means you need to place a lot of trust in us. We do our best to deserve that trust by being open about who we are, how we work, and always welcome your feedback to improve our service and products.

Account Terms

1. You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. We recommend users set up two-factor authentication for added security. In some of our Services, we may require it.
2. You are responsible for all content posted and activity that occurs under your account. That includes content posted by others who either: (a) have access to your login credentials; or (b) have their own logins under your account.
3. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

1. You need to pay in advance to use our service. If you do not pay, but created your account, you account will be cancelled by auto cancellation method after 180 days.
2. When you will create your website and opt for our service, we will charge your card immediately and your billing cycle starts on the day of start. For any other upgrades or downgrades in plan level, the new rate starts from the next billing cycle.
3. All fees are exclusive of all taxes, we will collect those taxes on behalf of the taxing authority and remit those taxes to taxing authorities.
4. As we provide our best services to our clients from the day they have cleared all the service charges. So we also are seeking for genuine customers who can cooperate with us to avail all the services properly.
5. We don’t provide any refund policies because our services required manpower of our hard-working employees who are working just to boost your business.
6. Our hard-working dedicated employees start working on your brand promotion from the day we received our service charges.
7. As we at Softone, Keep up high interactions with our clients and carry out the entire process with their approval only. Thus, there is no provision of any kind of full or partial refund.
8. It will be the loss of both the company (us) and the client (you) both if we stop our services for you just because of any refund policy.

• A specific amount of business.
• A specific output from the services within a specific amount of time

1. You are solely responsible for properly cancelling your account and active subscription or services. Within each of our Services, we provide a simple no-questions-asked cancellation link. You can find instructions for how to cancel your account in our Cancellation policy. An email or phone request to cancel your account is not automatically considered cancellation. If you need help cancelling your account, you can always contact our Support team.
2. All of your content will be inaccessible from the Services immediately upon cancellation. Within 30 days, all content will be permanently deleted from active systems and logs. Within 60 days, all content will be permanently deleted from our backups. We cannot recover this information once it has been permanently deleted. If you want to export any data before your account is cancelled, you can but we will not be responsible for any data loss after cancellation
3. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. We do not automatically prorate unused time in the last billing cycle.
4. We have the right to suspend or terminate your account and refuse any and all current or future use of our Services for any reason at any time. The suspension means you and any other users on your account will not be able to access the account or any content in the account. Termination will furthermore result in the deletion of your account or your access to your account, and the forfeiture and relinquishment of all content in your account. We also reserve the right to refuse the use of the Services to anyone for any reason at any time. We have this clause because statistically speaking, out of the hundreds of thousands of accounts on our Services, there is at least one doing something nefarious. There are some things we staunchly stand against and this clause is how we exercise that stance.
5. Verbal, physical, written or other abuse (including threats of abuse or retribution) of Company employee or officer will result in immediate account termination.

1. We will continue to maintain any Services on a regular basis. Sometimes it becomes technically impossible to continue a feature or we redesign a part of our Services because we think it could be better or we decide to close new signups of a product. We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.
2. Sometimes we change the pricing structure for our products. When we do that, we tend to exempt existing customers from those changes. However, we may choose to change the prices for existing customers. If we do so, we will give at least 30 days notice and will notify you via the email address on record. We may also post a notice about changes on our websites or the affected Services themselves.

1. Your use of the Services is at your sole risk. We provide these services on an “as is” and “as available” basis. Check our service-level agreements for most of our Services
2. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of the Services. Of course, we’ll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.
3. We take many measures to protect and secure your data through backups, redundancies, and encryption. We enforce encryption for data transmission from the public Internet. There are some edge cases where we may send your data through our network unencrypted. Please refer to our Security Overview for full details.
4. We use third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services.
5. When you use our Services, you entrust us with your data. We take that trust to heart. You agree that SoftOne may process your data as described in our Privacy Policy and for no other purpose. We as humans can access your data for the following reasons:

• • To help you with support requests you make. We’ll ask for express consent before accessing your account.
  • To safeguard our platform. We’ll look at logs and metadata as part of our work to ensure the security of your data and the Services as a whole. If necessary, we may also access accounts as part of an abuse report investigation.
  • To the extent required by applicable law. 

1. We claim no intellectual property rights over the material you provide to the Services. All materials uploaded remain yours.
2. We do not pre-screen Content, but reserve the right (but not the obligation) in our sole discretion to refuse or remove any content that is available via the Service.
3. The names, look, and feel of the Services are copyright© to the Company. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company. You must request permission to use the Company’s logo or any Service logos for promotional purposes. Please email us requests to use logos. We reserve the right to rescind this permission if you violate these Terms of Service.
4. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without the express written permission by the Company.